DUMFRIES & GALLOWAY & THE BORDERS

TESTIMONIALS

Read what some of our customers say about Andrew James Windows & Conservatories Ltd


Dear Andrew James,

Just want to say a big thank you for an excellent job in constructing a new conservatory on the foundations of my old conservatory.
The men worked efficiently and skilfully and completed the work in a few days. I now have a beautiful new conservatory which my family and myself are already enjoying.
I cant praise Andrew James company highly enough for a job well done at a reasonable price and would gladly recommend them to prospective customers.

Yours sincerely
Mrs Docherty - Whitburn

We needed new windows for our entire house, which is an old house with many varying sizes of windows, including bay windows.
We were impressed with the detailed quote provided after a very helpful consultation.
The workers arrived on time and were polite and helpful. They answered our enquiries and updated us on progress and next days plans. They worked hard and cleaned up at the end of each day.
The windows were finished to a very high standard and we got exactly what we wanted.
We would highly recommend Andrew James as they were very professional throughout the entire process and we are overjoyed with our new windows.
Mr & Mrs Frazer - Blackburn

Dear Andrew,
Just want to say thank you to you and all your team for the "amazing" work put inot installing our home with our new windows and doors, the look "amazing"!
Will not hesitate to recommend your company and hope to speak in the near future re a conservatory.
P.S Thanks to your Dad for his help and advice too.

Kind regards
Mr & Mrs Harris - Dalbeattie

Door look fantastic! Professional, polite and great workers. Would highly recommend this firm. Have used Andrew James several times and will continue to do so.Well done to the lads working in storm conditions.
Mr & Mrs Dalrymple - Dunscore

What can I say, what an excellent company to deal with, our windows and doors you fitted look absolutely brilliant and as for the lads doing the fitting can’t fault them, even tidy up after themselves, I’d like to say we will use you again but have already done by having a patio door fitted in just three hours, what a team from the bosses to the fitters great guys and lady, I’ll be certainly recommending you.
Feel free to send potential customers to see your excellent work.
Good luck for the future.
Mr & Mrs Sanger - Lockerbie

Just a wee note to say how pleased we are with our new improved sun porch!
Gary and Graham were very pleasant to deal with, listened to any concerns we had and left the place tidy when finished.
Thanks Ann-Marie for keeping us informed every step of the way and also to Andrew for all his help and suggestions.
Mr & Mrs Hannah - Lochmaben

Dear Guys,

I recently had my previous old conservatory replaced with a new one.
Andrew could not have been more helpful in advising me what would be suitable for the area in question and giving what I considered to be a reasonable estimated cost of the new conservatory including all aspects.
The workmen were skilled, efficient, clean and tidy and offered helpful information for the upkeep of the area and the various surfaces.
I cannot praise enough the firm as a whole, the standard of the work was excellent.
I would like to thank everyone involved in this venture.

Yous sincerely
Miss King - Dumfries

We are writing to thank you all for your excellent service in supplying and fitting our new front door and windows a few weeks ago.

We were impressed that there was no pushy salesmanship but Andrew was keen to answer any questions we had and help us to make our final decisions.

The job was done when planned and Graham and Gary worked hard over the two days to complete the job. They did an excellent job and left no mess.

We feel you provide quality products at value for money prices and would recommend your company.
Mr & Mrs Fair - Dumfries

The entire process from our initial meeting with Andrew to standing admiring our newly fitted windows and doors happened with an ease that beggers belief.

For the process to flow like it did there had to be a highly skilled team involved.

Andrew at the helm, Ann-Marie behind the scenes and their 2 amazing joiners - Graham and Garry, who obviously take pride in their work - superb quality windows and doors were installed with no hitches, damage, mess or stress.

Look no further than Andrew James Windows & Conservatories Ltd!!
Mr & Mrs A Carmichael, Hightae

To Whom it May Concern.
Andrew James Windows & Conservatories Ltd.
The above firm and employees have exceeded all expectations, well done!
Punctual, polite, tidy etc.
Maureen Marshall, Hightae

We commend you on your promptness, attention to detail, helpful advice, speedy workmanship and a good job well done.
Without hesitation, we give you our recommendation.
Many thanks to you all.
David & Elizabeth Brown, Lockerbie

Dear Andrew, James, Graham & Gary,
I would like to take this opportunity to thank you all for the windows and conservatory you supplied and fitted.
When a customer is looking for quotations it can be a daunting process, pushy salesmen trying to get commitment as quickly as possible, but with Andrew, he came and I explained what my wife and I would like for our windows, he listened and then explained what was available and pointed us in the right direction and gave us brochures and left to make our own mind up with no pressure at all and invited my wife and I to visit his showroom in Lochmaben.
We went to the showroom and saw the window designs and variations available and it gave a better insight to what we wanted. We ordered the windows and four weeks later they arrived, Jim and Graham fitted them, and to say we were very impressed is an understatement, they took great care and made no damage whatsoever to surrounding woodwork and facings. Dust sheets were laid down all over the house, no mess was left and everything cleaned up and hoovered before they left for the day. When the fitting was finished, no immediate decorating was necessary in any of the rooms. The old windows were taken away by themselves for disposal.
We already had a wooden conservatory which was 20 years old and starting to show its age, so I asked for a quote for a replacement. We accepted the quotation with a six to eight weeks’ delivery, work started six weeks later for fitting.
Was it worth the wait?
Andrew and Jim started dismantling the old conservatory with Graham and Gary arriving later in the day. As with the windows the conservatory was finished to the highest standard and to see the finished article I would have waited twice as long.
I have no qualms about recommending Andrew James’s company to anyone who is thinking of replacing windows or buying a conservatory. If anyone has any doubts about the authenticity of this testimonial they are welcome to come and view our windows and conservatory and make their own opinion of the quality workmanship that this company offers for themselves.

Thanking you all once again
Shelia & David Purves, Dumfries

This is the second time we have had work carried out by Andrew James Windows & Conservatories Ltd. This time we did not even bother to approach other companies for a quote because of our previous experience.
As before, we found Andrew James to be competitive, professional and courteous – with all work being carried out to a very high standard.
We would have no hesitation whatsoever in recommending this company who in our opinion are outstanding in every way from first contact to the finished product.
Margaret & Paul Kennedy, Amisfield

Dear Andrew,
Thank you to all the team for the work done. We are all extremely pleased with the windows and could not have had a better service. Your team were both friendly and professional and gave us good advice when we needed guidance.
We could not have had better value for money.

Thank you once again,
June & Mick Maunder & Karoline Hunt, Moffat

Ann-Marie, Thanks once again for everything. I am so loving my new conservatory, I feel as though I am living in a new house.
I was totally satisfied with the work undertaken by Andrew, James and the team. From the initial visit for estimating right through to the completion of the conservatory. The time scale was superb, I thought I would have months to wait but the work was completed within 8 weeks of ordering.

There was very little disruption during the work ad it was always left tidy and safe. The boys were very pleasant and polite and never stopped working. Would definatley recommend this company.

Regards
Caroline Legg, Annan

To Ann-Marie, Andrew, James & The A Team,
Thank you all for the grand job with our new conservatory!!

Kind Regards
Kevin & Jan, Lockerbie

To Jimmy, Andrew and Staff,

We both want to say thanks for the excellent work you done putting gin the doors and the roof line.
First class job and everything went so well, without any hassle, everyone pleasant, friendly and always ready to help.
It was a pleasure to do business with Andrew James.

Thank you, yours sincerely
Elizabeth and Allan Baxter, Templand

Dear Andrew,
We are very impressed with the quality of the windows and door you supplied. Even thoug we live in a very quiet area there is a marked reduction in noise – can hardly hear the neighbours ride-on mower!
And condensation is a thing of the past.
Your three fitters were punctual, hardworking (didn’t even stop for lunch) and friendly.
So, no problems using your firm in the future or recommending you to family and friends.

Kind regards
Ian Wilson, Springholm

Dear Andrew, James, Ann-Marie & Graham,
Thank you so much for all your hard work and professionalism. I was very impressed from the minute I contacted you, to completion of the work.
Thank you doesn’t seem to cover it – you are all 1st class.
Jackie Beattie, Dumfries

From the moment of contact with Ann-Marie right through to completion I cannot praise Andrew James Windows & Conservatories too highly.

Nothing was too much trouble and my conservatory was completed on time with no hidden costs.
I would definitely use their services again and would highly recommend them.
Lynn Howie, Dumfries

Dear Andrew & Co.
We would like to thank you for the wonderful job that you carried out the installation of our new windows. We are very satisfied with the service we received from your first visit to the installation nothing was too much bother. The fitters left the house clean and tidy at the end of the job.
We will certainly recommend our company to others.

Many thanks
Mr & Mrs Kerr, Dumfries

Dear Ann-Marie, Andrew, James & Graham,
WELL! Where do I start?
From the first phone call to the finished job nothing was a problem. Ann-Marie always had time to go through things with me no matter when I phoned, Andrew and James were kindness itself.
I thought and worried for months about getting a firm to my doors and window, I certainly picked the BEST!
I can whole-heartedly recommend them, you won’t be disappointed.
Everyone was so careful and considerate and amazingly kind, they even made sure Jack (my dog) didn’t get out of any open doors. A Great Job.

With kindest regards and best wishes for the future
Jennifer Buchanan, Annan

Thanks for a great job.
Mr & Mrs Young, Moffat

Dear Andrew & Ann-Marie,
We would like to thank you for another excellent job in replacing more of our old wooden windows with PVC double glazed units.
The new windows are very high specification and quality, and all work beautifully.
Your fitters, who also fitted our first batch of new windows a year or more ago, are supremely capable and experienced, as well as being very friendly, approachable and helpful.

You were also on hand both the fitting days to discuss details and answer any questions, which was much appreciated. Fitting new windows in an older sandstone house such as ours isn’t always straightforward but you were able to supply a style of windows which suited and complemented the house perfectly.

We have no hesitation in recommending your company to anyone who may be thinking about installing new windows and other such products. No-one could ask for more or for better service.

With kind regards
Chris and Liz Williams, Lochmaben

To whom it may concern,
We recently had a full replacement programme for all our windows and doors, which also included a partial conservatory arrangement to the kitchen. Having been a little bit anxious about this whole programme it proved to be a completely seem-less operation which was completed in three days. There was minimal damage and disruption which was quickly put right by the lovely team from Andrew James. The quality of work is excellent and Graham and Andrew were very professional, pleasant, polite and helpful.
We can recommend Andrew James without hesitation.
Mr & Mrs A C Robertson, Johnstonebridge

Dear Andrew, James & Ann-Marie,

We are writing with regard to the work carried out by your company when you replaced the windows and doors in our bungalow.
From the first visit by Andrew to the completion of the job we must compliment you on the superb quality of the work and your professional approach to detail.

We will have no hesitation in recommending your company to friends, neighbours and family.

Yours sincerely
Jim & Julie Young, Dumfries

We would like to take this opportunity to say thank you for the fantastic job you done replacing our windows and doors. Thank you, Graham, for your hard work and professional way you carried out the work thank you also to Andrew and his father for their help on the second day.

From first meeting with Andrew to the finished work we cannot fault anything. I would urge anybody thinking about double glazing to get in touch with Andrew James.

We would certainly recommend you for quality, price and workmanship.
Mr & Mrs Gallagher, Moffat

Many thanks for your help in choosing which windows to fit and honesty in the advice.
Also, a terrific job and helpfulness of all involved in the fitting of the windows. I was at work but Juli my wife told me the workmen were courteous, helpful, punctual and there was not a speck of dirt or dust at the end of each day and on completion the worksites were left spotless.

Best regards
Dennis Partlett, Annan

Dear All at Andrew James Windows & Conservatories,
I just want to thank you all so much for transforming my house both outside and inside. The difference between how it looked before and after is absolutely amazing.
If I wake up in the night now I don’t hear the trains on the railway or the traffic on the motorway. I didn’t even hear the recent thunder storm wither.
I would certainly recommend Andrew James Windows & Conservatories to everybody and have already been doing so to friends and relatives, with a number of them already looking at the work done on both the inside and outside of my house.
The whole process from start to finish was stress free and no hassle. From initially speaking to Ann-Marie to arrange an appointment for Andrew to measure up and give me suggestions, to the very professional looking quote, to the installation days with the fitters including Andrew, James and Graham, who all couldn’t have been more friendly and professional in the way they worked.

Thank you once again and I’m sure your company will go from strength to strength. All the best.
Fiona Lessels, Beattock

Dear All,
Just a note to say thank you for the fab workmanship of installing our new windows and back door. We are highly delighted with them. Graham is a credit to you and I would gladly pass your name onto family and friends looking for new double glazing etc.

Many thanks
Mrs Porteous, Moffat

Dear James & Andrew,
We write to thank you for the first-class service you delivered recently when fitting a window and two doors. From ordering to completion, you kept us updated at all times, which was very much appreciated.
The work was carried out in a smart and professional manner to a very high standard and the clean-up operation afterwards left us with a good closure.
In conclusion, we would not hesitate to recommend your company to others.
We look forward to arranging a date for further work.

Yours sincerely
Mike & Caroline Jones

Dear Andrew,
Just a few lines to let you know how pleased we are with the new front door.
The quick and easy way it was fitted was excellent. How clean and tidy the job was left when you had finished. Many thanks for a job well done.

Yours sincerely
Peter Morris, Lochmaben

Dear Andrew James Windows,
I would like to take this opportunity to thank ALL involved in the fitting of new windows and doors. From start of the process to the end nothing was too much for them. Workmanship was first class. All were more than helpful and couldn’t do enough for us.
More than satisfied with quality of windows and doors. Very happy with the finish and the care taken to clean up afterwards. We would certainly recommend this firm to all.
If you want this type of work done then this is the firm you MUST have.

Thanks again
Bob and Lesley Gordon, Moffat

Hi Andrew,
Thank you to everyone for all the hard work and crackin’ job. Mike and I are well chuffed, though I think the dogs have missed your company since you left! Anyway here’s a few words of support for your business…
We had intended on requesting a couple of quotes for replacement windows and doors, Andrew James being our first port of call…and our last!

From initial contact; through the quotation process and the currency of the contract they were a pleasure to do business with. Nor hard sell – just excellent workmanship carried out with pride and diligence.

This family firm is a true gem that we would whole heartedly recommend. Many, many thanks to Andrew, James, Ann-Marie and Graham for a fantastic job.
Sharon & Mike and the doggies, Kirkcudbrightshire

Dear Andrew James,
Just a note to say how pleased we are with our new installation – what a difference it makes!
Your team’s advice, professionalism and hard-working ethos made the inevitable upheaval, bearable.
We are delighted to have found such a professional, competent and keenly priced local company, with service second to none.
Special thanks to the fitters who worked on our installation – well done lads!

Best wishes for the future
Mr & Mrs O’Neill, Dumfries

Dear Andrew & Workmates,
What a transformation to the new front door. This is a joy to look at. Graham did a nice job and finish and we are chuffed to bits. So a big “Thank You”
Mr & Mrs Dickson, Lochmaben

Hi Ann-Marie,
I am extremely pleased with the finished work and cannot praise your work men enough and they are a credit to your company both in the standard of their work and how clean they were in tidying up afterwards.
Again, thank you form one very satisfied customer.

Kind regards
Ms. Burnett, Moniaive

Dear Andrew,
As usual we are delighted with the standard of workmanship and they boys were their usual capable, pleasant and tidy selves. We would have no hesitation in recommending them to friends/family in the future.

Yours sincerely
Bob & Margaret Young, Dumfries

Thought I’d let you know how pleases we are with our new doors and windows.
Your young men did an excellent job fitting, but above all the tidy way they went about their work, and pleasant at all times.
We would recommend them to anybody, plus the way you went about your work and promoting your product.

Yours sincerely
Mr & Mrs Allan, Lochmaben

Dear Andrew, James & Ann-Marie,
We would like to say thank you for the work your firm carried out for us in replacing all our windows and doors. I had only considered replacing half the windows at first, on what is a fairly large property, but as soon as we saw the standard of workmanship we had no hesitation in having the all the remaining windows done too.
We have had no hesitation in recommending you to others considering having work done. Best wishes for the future.

Kindest regards
Mr & Mrs Gray, Moffat

Just a quick note to say how well my new front door looks. The two young men were extremely good and very efficient.

Many thanks
Anne Taylor, Templand

Dear Andrew, James & Ann-Marie,
Just a note to say thank you very much for the excellent job you did on my new lovely windows and beautiful front door.
Your workmanship is second to none with lovely little extra features such as the window ledges.
The boys, Graham, Gary and Ben worked very hard indeed and did a great job, they were always very tidy.
I will strongly recommend your company to family and friends in the future.
Also, thanks for the very prompt attention from contacting you, to getting you to the house, then estimates and finally the work done. All within a few weeks.
Shelia Patterson

Dear Ann-Marie,
Just a wee note of thanks and appreciation for the excellent job James, Andrew and Ben made of our conservatory.
From the day they started to completion they were a credit to themselves and their work. Fully professional and always looking on the bright side even when the heavens opened!!
Everyone who visits admires our conservatory and has taken note of your address etc. for future reference.

Thank you all once again.
John & Linda, Annan

Dear Andrew, Ann-Marie & Crew,
I would like to take this opportunity to thank you for all your hard work putting in my new windows. I’m delighted with my windows and the care taken while fitting them.
Your workmen were always considerate and left my home tidy at the end of their working day.
Ann-Marie was always on the other end of the phone if I needed help.
I would gladly recommend your company to anyone I know who needs work done.

Thank you again for a job well done.
Regards
Mrs Kay, Dumfries

Job well done, within the time frame, at price quoted and no mess!
Added extra – excellent friendly workers! Couldn’t ask for more.

Mr & Mrs Carrie
Mr & Mrs Carrie, Dalbeattie

An excellent experience from start to finish. Quality products, well fitted y a courteous, professional and friendly team. Was even offered help to re hang my curtains!

Thank you
Mrs Copland
Mrs Copland, Beattock

Once again, we would like to thank Andrew James Windows & Conservatories Ltd for another first-class job fitting our new windows.
As with previous work renewing our front door and side panel, also our conservatory, they were completed to a high standard.
If you want quality products and quality workmanship you need look no further than Andrew James Windows & Conservatories Ltd. Professionalism from start to finish.

Thanks again
Mr & Mrs Murray, Annan

Dear Andrew James,
Thanks for a great job. Any company is only as good as the people who work for them and at Andrew James everyone is on top of their game.
From start to finish you achieved a high standard in all aspects of the work carried out.

Regards
William Houston, Collin

Dear Andrew, James & Ann-Marie,
I would like to say thank you for a very satisfactory job well done. Your staff did a very tidy job from start to finish so helpful and friendly.
Thanks again
Mr Todd, Dumfries

Dear Andrew,
Having just bought a house which needed far more work than its home report suggested, and now not being as able as we have been in the past to tackle tasks ourselves, it is “a very difficult and daunting task” choosing a company to carry out work. Andrew James, from Andrew himself to his very professional team, definitely has exceeded our expectations. Always helpful and pleasant, good listeners, sound advice, highly efficient, painstaking, tidy and skilled and as good as their word. Overall we really felt we could trust them in every respect. And that confidence has been repaid –we are delighted with the finished job – especially that the new decor remains totally undamaged and Barry and Graham managed to save the painted window surrounds to put back! Fantastic! Hopefully the window will last – and there is the reassurance of that guarantee. We just wish we were able to have all the other windows refitted because the Andrew James product is so much superior. We also regret that we do not know of anyone who is presently considering such work so we could make a recommendation, however if the opportunity arose, we would not hesitate to recommend Andrew James.

With many thanks
Yours sincerely
Sheila & David Gray, Lochmaben

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